TOTAL QUALITY MANAGEMENT IN BUSINESSES

Abstract

In today's world, it has become difficult for businesses to adapt to changing environmental conditions and to be successful in an increasingly competitive environment. Renewed technological developments, increasing customer requirements, flexible production systems and rising costs can cause a decrease in efficiency and decrease in quality in businesses and withdraw from the market. Enterprises have applied to various management practices at this point in order to keep up with today's conditions. It is up to the implementation of these management approaches that they adapt to environmental conditions, which are the conditions of achieving and succeeding their goals, and are aware of the developments and innovations and keep up with the improvement processes. In this study, the positive effects of total quality management practices on the business are mentioned.