THE IMPACT OF PSYCHOLOGICAL CONTRACT ON WORK ALIENATION AND ORGANIZATIONAL IDENTIFICATION IN HOTEL ESTABLISHMENTS

Abstract

The purpose of this research is to determine the impact of psychological contract on work alienation and organizational identification in hotel establishments in Gaziantep state. 285 employees, who work in hotel establishments, have been contacted through a survey for this purpose in Gaziantep. Correlation, regression, t-test and ANOVA analysis have been carried out to establish the relationship between psychological contract, work alienation and organizational identification, to establish the impact of psychological contract on work alienation and organizational identification, to determine the dimensions of whether demographic versatility psychological contract dimensions, work alienation and organizational identification changes or not in hotel establishments. As a result of the analysis, there is a high degree of positive correlation between transactional contract and work alienation and it was determined that there is a weak degree of negative relationship between the relational contract and work alienation. In this context, according to employees who participated in the research increasing transactional contracts is increases work alienation and increasing relational contract is decreases work alienation in hotel establishments. However, independent variables transactional and relational contracts can be explained by dependent variables work alienation and organizational identification.