A RESEARCH ON THE RELATIONSHIP BETWEEN SERVANT LEADERSHIP AND ORGANIZATIONAL TRUST

Abstract

In this study, the relationship between servant leadership and organizational trust has been considered through an empirical research. The aim of the study is to exploit the relationship between servant leadership and organizational trust on employees of a state hospital. Servant leadership and the trust concept have been exploited theoretically within the framework of this study. In this perspective then, the relationship between servant leadership and organizational trust has been defined empirically. In order to obtain the data needed for this study, there have been used 230 usable questionnaires from employees of a hospital operating in Aksaray district. Data obtained within the framework of this study have been analyzed by the statistical program package SPSS. Based on the findings, there has been identified statistically a significant and positive relationship between servant leadership and organizational trust. In this context, the subcomponents of servant leadership such as empowerment, modesty, responsible leadership, forgiving, give an account and courage organizational trust have positive impacts on the level of organizational trust of workers. In addition to this, standing behind, forgiving, give an account, responsible, modesty and empowerment have a positive impact on the subcomponents of organizational trust such as trust the manager, trust the colleagues and trust the organization individual success feeling.